Privacy Policy

Privacy Policy

Last updated: July 13, 2026

Citizen Law Library respects your privacy and is committed to being clear about what information this website collects, how it is used, and what choices you have. This Privacy Policy applies to the Citizen Law Library website, related pages, and any tools, forms, subscriptions, or services offered through the site.

1. Who this policy applies to

This policy applies to visitors, subscribers, customers, and users of Citizen Law Library. The site is focused on Missouri legal self-help information, but it may be accessed by users in other states or countries as well.

2. What information may be collected

Citizen Law Library may collect information you provide directly, information collected automatically through the website, and information connected to purchases, subscriptions, or account use. Standard privacy-policy guidance for websites includes disclosure of contact-form data, account data, payment-related data, cookies, analytics, and embedded content.

Information you may provide directly includes:

  • Your name
  • Email address
  • Billing address
  • Account login details
  • Messages or questions you send through forms or email
  • Information you provide when creating an account, purchasing a subscription, or contacting the sitedeveloper.

Information collected automatically may include:

  • IP address
  • Browser type
  • Device type
  • Approximate location based on IP
  • Pages visited
  • Referral source
  • Basic usage data such as time on page and site interaction

3. Why information is collected

Information may be collected to:

  • Operate and maintain the website
  • Provide subscriptions, purchases, and account access
  • Respond to questions or requests
  • Improve the site’s content, design, and usability
  • Monitor performance, traffic, and security
  • Detect spam, abuse, fraud, or unauthorized use
  • Comply with legal obligations

4. Legal information, not legal representation

If you use this site’s guides, forms, tools, or educational materials, any information you provide is handled in connection with a legal-information website, not a law firm. Using this site does not create an attorney-client relationship, and users should avoid submitting highly sensitive or unnecessary confidential material unless clearly required for a specific feature.

5. Account and subscription data

If you create an account or purchase a subscription, the site may store account-related and purchase-related information needed to provide access and support. If WooCommerce or similar WordPress commerce tools are used, billing, order, and account information may also be stored through those systems as part of the site’s operation. WordPress privacy guidance recommends disclosing what account, order, and plugin-related data is collected and how it is used.

This may include:

  • Username
  • Email address
  • Order history
  • Subscription status
  • Billing details needed to process or record transactions

6. Payments

Payments may be processed through third-party payment processors rather than being handled directly by Citizen Law Library. In that case, payment-card information is generally collected and processed by the payment provider under its own privacy policy and security practices, not stored in full on this website. Privacy policies should disclose when payment processing is handled by outside providers.

7. Contact forms and email

If you contact the site through a form, email link, or other communication method, the information you submit may be retained in order to respond to you, keep records of communications, and improve customer support. WordPress privacy guidance specifically identifies contact-form submissions as a category that should be disclosed.

8. Cookies

The website may use cookies and similar technologies to help the site function, remember settings, maintain logins, measure traffic, and improve user experience. WordPress identifies cookies as a standard category that should be described in a site privacy policy, including cookies connected to logins, comments, preferences, and similar site functions.

Cookies may be used to:

  • Keep users signed in
  • Remember preferences
  • Support shopping-cart or account features
  • Help analyze how visitors use the site
  • Improve performance and security

You can usually control cookies through your browser settings, though disabling cookies may affect site functionality.

9. Analytics and site performance tools

Citizen Law Library may use analytics or performance tools to better understand how visitors use the site and which pages or features are most useful. Privacy-policy best practices call for disclosure of analytics collection and the general categories of usage data involved.

Analytics tools may collect information such as:

  • Pages visited
  • Time on page
  • Traffic source
  • Device/browser type
  • General location information derived from IP address

10. Embedded content and third-party services

Pages on this site may include embedded or linked content from third-party services such as videos, maps, payment providers, email services, social platforms, fonts, or other tools. WordPress privacy guidance specifically recommends disclosing embedded content and third-party integrations because they may collect data as if the visitor had gone directly to that third-party site.

Those third parties may collect:

  • IP address
  • Browser details
  • Cookie information
  • Interaction data with the embedded content

Citizen Law Library does not control third-party privacy practices and encourages users to review those services’ own privacy policies.

11. Who information may be shared with

Citizen Law Library does not sell personal information in the ordinary course of operating this website. However, information may be shared when reasonably necessary with:

  • Hosting providers
  • Website maintenance or security providers
  • Payment processors
  • Email delivery or communication tools
  • Analytics providers
  • Spam prevention or fraud-detection tools
  • Legal or regulatory authorities when required by law

12. How long data may be retained

Information may be retained for as long as reasonably necessary to operate the site, provide services, comply with legal obligations, resolve disputes, maintain business records, and enforce site terms. Privacy-policy guidance recommends explaining retention periods in general terms even when exact timeframes vary by data type.

For example:

  • Contact messages may be kept for follow-up and recordkeeping
  • Account records may be retained while an account remains active and for a reasonable period afterward
  • Order and subscription records may be kept for accounting, tax, and compliance purposes

13. Your rights

Depending on where you live, you may have the right to request access to personal data, request correction of inaccurate data, request deletion of certain data, or ask how data is used. Privacy guidance commonly includes a section describing user rights over their data.

If you have an account on the site or have submitted personal information, you may request:

  • A copy of the personal data retained about you
  • Correction of inaccurate information
  • Deletion of certain personal data, subject to legal, security, accounting, or administrative obligations

14. Security

Citizen Law Library takes reasonable steps to protect personal information from unauthorized access, misuse, or disclosure. Privacy policies commonly describe security in general terms while making clear that no website or internet transmission can be guaranteed 100 percent secure.

Even so, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

15. Children’s privacy

This website is not intended for children under 13, and it is not knowingly designed to collect personal information from children. If information is believed to have been submitted by a child without proper authority, reasonable steps may be taken to delete it. General privacy-policy practice includes a statement addressing children’s privacy when the site is intended for adults.

16. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time as the website, tools, subscriptions, legal requirements, or data practices change. WordPress privacy guidance recommends keeping the page current and updating it as site functionality changes.

When changes are made, the “Last updated” date at the top of this page will be revised. Continued use of the site after changes are posted indicates acceptance of the updated policy.

17. Contact information

If you have questions about this Privacy Policy or about how your information is handled, contact:

Citizen Law Library
Attn: Privacy Policy
P.O. Box 30121, Columbia, MO 65205
info@citizenslawlibrary.com